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Certificate programs, continuing ed, job search, professional dvelopment, job skills.

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Develop the mindset of Lean Operational Excellence, an advanced problem solving approach that facilitates continuous improvement within the organization through the identification and elimination of waste. Lean principles can also be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance. Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement efforts to resolve them. After taking this course you will have an expanded capacity to facilitate small groups and teams using Lean Process Improvement principles and methodologies to create change within your organization. Agenda Unit 1 Overview of LEAN Principles and Applications An overview of lean history and philosophy Understanding the universal application of lean to Human Resource functions regardless of industry Toyota Practical Problem Solving and A3 Tools A3 problem solving reporting processes Unit 2 LEAN Tools for Lean Human Resources Visual management, 5S, standardized work Other lean tools for HR functions Introduction to value stream mapping (VSM) processes A value stream mapping exercise to apply what you have learned Unit 3 Creating an Effective Business Case for LEAN Initiatives within Your Organization Creating the A3 report or storyboard Using the A3 report as a way to present a logical business case for proposed changes, decisions, and improvements within your organization Developing an A3 report to share with other class members Receiving feedback from peers and instructor Unit 4 Lean Leadership for Human Resources Lean leadership and culture change strategies Successfully implementing lean tools and concepts in your organization Planning to prepare for taking the next step Moving forward with Lean Leadership for HR

Online 24/7; sessions starting 07/02/2018,ending 07/27/2018

Location : Online

Class Fee: $245.00

Materials Fee: $0.00

Start date: 07/02/18

End date: 07/27/18

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Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society. Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit for influencing others. Leadership skills are acquired and learned. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do. At the end of completing the three course certificate, you will come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear.

Online 24/7; sessions starting 06/04/2018,ending 08/31/2018

Location : Online

Class Fee: $395.00

Materials Fee: $0.00

Start date: 06/04/18

End date: 08/31/18

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In today’s business environment, employers expect employees to have a solid set of interpersonal skills. The ability to solve problems quickly and effectively is a critical interpersonal skill well worth developing. Using the problem solving model in this course will enable you to be more successful. Interpersonal and businesses relationships fail because of poor problem solving. Find out how to recognize problems and deal with them more appropriately. You will take home techniques relevant for any organization or group context, but can also be easily adapted to work at an individual level. Agenda Unit 1 What is a problem? Detecting and identifying problems Differentiating problems from symptoms Recognizing the business reasons for creative problem solving Structuring problems with observation and fact-finding Unit 2 Identify and Evaluate Solutions Generating multiple solutions to solve problems Selecting the best solution Stretching outside your preferred style Evaluating the risks of taking action vs. not taking action Unit 3 Make and Implement a Decision Utilizing 4 decision-making methodologies to select a solution Exploring the best possible means of implementing the solution Identifying who will implement the solution Committing to a solution Unit 4 Problem Solving Follow Up Expressing organizational benefits Employing the 4 effective methods of obtaining feedback Planning follow up meetings Identifying improvements Documenting success and the process for future reference Continuously practicing your newly developed creative thinking skillsRequirementsInternet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Online 24/7; sessions starting 08/06/2018,ending 08/31/2018

Location : Online

Class Fee: $195.00

Materials Fee: $0.00

Start date: 08/06/18

End date: 08/31/18



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Especially for future and emerging leaders in Gen Y, come discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. The action takes place in attending meetings, running meetings, interacting with others 1:1, and employing successful techniques to convince and influence others. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do. Agenda Unit 1 Making Leadership Happen -What leaders do, and don’t do -What Leaders Believe -Attributes of leaders: what characteristics leaders have that others don’t -Making it happen: becoming a leader -Leadership procedures and processes, how leaders work Unit 2 Attending Meetings: Where the Action Is -How to attend a meeting when you are not the leader -The dynamics of meetings -Recognizing the players in a meeting -How to study. The unspoken cues of body language, silence, objections, -Studying/Reading the leader in a meeting Unit 3 The Secrets of Leading Successful Meetings -Creating your meeting agenda and objective -The 5 Secrets of leading an outcome oriented meeting -Getting something passed -Understanding meeting procedures: Bob’s Process Model Unit 4 Change: How to Influence Others -Creating the argument -Delivering the case -Gaining support, before, during, and after meetings -Taking leadership

Online 24/7; sessions starting 07/02/2018,ending 07/27/2018

Location : Online

Class Fee: $145.00

Materials Fee: $0.00

Start date: 07/02/18

End date: 07/27/18

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Have you ever wondered how do I get to that next level in my career? What does it take? This course will help you identify those skills that all great leaders possess, while learning new skills that will help take you to the next level. Whether you are leading a department or a organization you will gain the knowledge you need to be successful. Learn how to incorporate a developed image and communication skills that will rocket you to that next level. Agenda Unit 1 Mapping your Career for Success -Defining where you want to be in your career in 5, 10, 15 years -Setting and monitoring your career goals -Establishing a mentor partnership as a start in your professional career Unit 2 Developing your Professional Career through Non-Verbal Communication -The difference between verbal and non-verbal communication -Conveying the right message with your body language -Writing what you think -Haptics – Using touch to convey non-verbal communication -How to understand others non-verbal communication Unit 3 Image is Everything -You are your brand -What you wear can determine where you go -How to determine if your image is headed in the right direction -How your communication and your image should agree with each other Unit 4 Using Social Media to help develop your Professional Career -The purpose of Social Media -How to use Social Media to create a professional online presence -How to avoid negative images trap that many people fall victim to on Social Media

Online 24/7; sessions starting 08/06/2018,ending 08/31/2018

Location : Online

Class Fee: $145.00

Materials Fee: $0.00

Start date: 08/06/18

End date: 08/31/18



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Did you know most electronic presentations are built for the presenter and not the audience? Add impact to your presentations by using the most effective designs. It’s not about the software. It’s about how your audience processes your information. You’ll find simple, key ideas that will maximize your presentation for all learning styles. These ideas you’ll not find anywhere else.

Online 24/7; sessions starting 08/06/2018,ending 08/31/2018

Location : Online

Class Fee: $195.00

Materials Fee: $0.00

Start date: 08/06/18

End date: 08/31/18



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Leadership today demands increasingly more sophisticated skills. Executives today need to know traditional leadership principles and standard practices. At the same time, our economy is moving swiftly out of the industrial age into the new economy of the Internet, knowledge and innovation. So executive leaders today require a new perspective on the external environment, as well as new tools to lead one’s internal organizational structure and way of doing business. This unique certificate addresses both these sets of skills. Begin with information not available anywhere else about how the marketplace and business is changing. Find out what you as an executive need to know about the external environment and how the workplace is changing rapidly internally. Take away a new perspective about how to position your organization for success, and what new leadership skills executives need in the 21st century. Then review cases of real leaders in business, education, and government who experienced initial success but ultimately failed because of their own actions. Find out the leading fatal leadership errors, and acquire practical recommendations to help you minimize these errors and help you perform your leadership role to an optimal level of efficiency. Finally, you will get information about leadership styles, traits, and values. Find out how leaders behave and speak differently from others in the organization in order to be effective and supportive. Discover why empowering leaders are more successful than others. After successfully completing the Executive Leadership Certificate, you will have new information about leadership today, a new perspective on the external environment and workplace, and an understanding of the leadership skills needed to position your organization, and your career as a leader, for success. Three one-month courses.

Online 24/7; sessions starting 06/04/2018,ending 08/31/2018

Location : Online

Class Fee: $695.00

Materials Fee: $0.00

Start date: 06/04/18

End date: 08/31/18

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Our economy is moving swiftly out of the industrial age into the new economy of the Internet, knowledge and innovation. Executive leaders require a new perspective on the external environment, and new tools to lead one’s internal organizational structure and way of doing business. Discover information not available anywhere else about how the marketplace and business is changing. Then find out what executive leaders need to know about the new economy to position your organization for success moving forward. The nationally acclaimed book, Nine Shift: Work, life and education in the 21st Century, by William A. Draves and Julie Coates, is included in your course fee. Agenda Unit 1 The Big Change The decline of the industrial age The rise of the new economy Parallels to 100 years ago Implications for your organization Unit 2 How the marketplace changes The decline of suburbs The rise in intangible goods The new Knowledge Worker class Opportunities and threats for your organization Unit 3 How your organization changes The workplace of the 21st century Managing from a distance Gen Y values and behavior Your pyramid collapses Unit 4 New executive leadership skills The vision thing Managing your people Leading your organization Planning your moon shot

Online 24/7; sessions starting 07/02/2018,ending 07/27/2018

Location : Online

Class Fee: $395.00

Materials Fee: $0.00

Start date: 07/02/18

End date: 07/27/18

Call to register


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Discover how fatal leadership errors begin. Review cases of real leaders in business, education, and government who experienced initial success but ultimately failed because of their own actions. Find out the leading fatal leadership errors, inappropriate dispositions and attitudes, and lack of knowledge and skills. You will take away several practical recommendations to help you minimize these errors and help you perform your leadership role to an optimal level of efficiency. Agenda Unit 1 Elements of Evidenced-based Leadership The Call to leadership The CIIPT leadership model for organizational effectiveness The relationships among governance, leadership, and administration Developing a philosophy, inspiring values, and vision of leadership The ethical leadership test to determine worth of a decision Unit 2 Starting Points for Fatal Leadership Fatal leadership defined The premise of fatal leadership Fatal leadership self-assessment profile The 13 signs that you may be on the pathway to fatal leadership Unit 3 Actual Cases of Leaders who Succumbed to Fatal Leadership The phases of fatal leadership The Case of the Clandestine Leader The Case of the Complacent/Arrogant Leader The Case of the Mistrusting Leader The Case of the Demanding Controlling Leader The Case of the Threatened Leader The Case of the “Image Protecting” and Social Applause Leader Unit 4 Practical Strategies to Minimize Fatal Leadership Understanding the half-life of leadership How to share the vision, build trust, and inspire commitment How to appoint a competent team to the inner circle How to hire people at or above the competency line How to engage in self-development How to practice emotional intelligence in dealing with people How to create a culture of integrity and ethical leadership

Online 24/7; sessions starting 08/06/2018,ending 08/31/2018

Location : Online

Class Fee: $295.00

Materials Fee: $0.00

Start date: 08/06/18

End date: 08/31/18



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Presentations. Whenever people here that word they have an emotional response. Some people get excited and others (most) get nervous. Tracy Morgan recently said something about this, and it was perfect, “People who are nervous can’t wait for it to end. But people who are excited can’t wait for it to begin.” In this class I will focus on two main topics: You and Them. With “You” we will look at how to identify and improve your presentation style - how do you use your body, your face and your hands. We will talk about charisma and if you have it - and if you don’t how you get it. And I will give you some tricks and tips on how to use the Power of The Pause and how to tap into your vulnerability and use it to connect with an audience with integrity and authenticity. With “Them” we will discuss how you identify different personality types that will be in your audiences and how to both respect their needs and give them not what they want, but what they need. I will also give you ideas on how to maintain eye contact, what to do when your equipment fails and the Top 10 Things you must do before you present. This course is designed to give you exercises that you can do on your own to strengthen your presentation muscle and maintain a great attitude when it comes to presenting.

Online 24/7; sessions starting 07/02/2018,ending 07/27/2018

Location : Online

Class Fee: $195.00

Materials Fee: $0.00

Start date: 07/02/18

End date: 07/27/18

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Presentations. Whenever people here that word they have an emotional response. Some people get excited and others (most) get nervous. In this Certificate series, you will learn how to effectively deliver a presentation to one person across the table, in front of a small group in a boardroom, from on-stage for a large audience, and host tele-seminars or webinars online. Come away with ideas on how to maintain eye contact, what to do when your equipment fails, and the Top 10 things you must do before you present. Finally, learn how your audience processes your information. You’ll find simple, key ideas that will maximize your presentation for all learning styles.

Online 24/7; sessions starting 06/04/2018,ending 08/31/2018

Location : Online

Class Fee: $495.00

Materials Fee: $0.00

Start date: 06/04/18

End date: 08/31/18

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Project management skills and processes are critical tools in meeting the organization''s strategic talent and management objectives. Successful human resource professionals need to develop and demonstrate skills in leadership, organization, planning, and understanding of the essential aspects of project management. This course is designed to broaden your understanding of project management principles, develop skills needed to successfully facilitate projects as well as develop an understanding of potential risks that often prevent successful project implementation.

Online 24/7; sessions starting 07/02/2018,ending 07/27/2018

Location : Online

Class Fee: $245.00

Materials Fee: $0.00

Start date: 07/02/18

End date: 07/27/18

Call to register


View Details »